Contact information
Have a question about your order, our products, or anything else? We're here to help.
Phone / WhatsApp
+57 3127258421
Response Time
We typically respond within 24–48 business hours.
Order Issues
If you have a problem with your order — wrong item, damaged product, or missing package — please contact us immediately with your order number and a photo if applicable. We'll make it right.
Returns & Refunds
For return and refund requests please review our Refund Policy or contact us directly at thehellhouundd@gmail.com.